The 5 Whys Process We Use to Understand the Root of - Open A lot of what we know at Buffer in implementing the 5 Whys has come from The Lean Startup‘s Eric Ries, who does an amazing job describing the 5 Why’s in these two posts. How the 5 Whys process works. At our startup, we perform a “5 Whys” after something unexpected has occurred—and that means we perform them a lot! Process Mapping Guide | A Step-by-Step Guide to Creating a What Are Your Thoughts on the Process Mapping Guide? Process maps are not only a vital part of process documentation but are also a popular business process improvement methodology. Follow the guide to create efficient business process maps and share with us any concern you may have, even if it is another process mapping technique that you personally use. Flow Charts and Process Mapping - Quality Tools and Six Flow Charts and Process Mapping. One of the basic and primary tools for process improvement is a process map, also called a flow chart. The participants in a process mapping exercise should include the people who actually use the process on a daily basis. Flow Charts - Problem-Solving Skills From MindTools What Is a Flow Chart? Flow charts are easy-to-understand diagrams that show how the steps of a process fit together. American engineer Frank Gilbreth is widely believed to be the first person to document a process flow, having introduced the concept of a “Process Chart” to the American Society of Mechanical Engineers in 1921. Training Flow Chart Templates - 7+ Free Word, PDF Format A training flowchart is an important tool as it allows the trainers and other people involved in the training program to see how the entire training process will flow. It gives the layout of the training and the items that are needed to be tapped to assure the efficiency of the program.